Last Updated: January 2026
This Privacy Policy explains how HotCarsDeal, operated by Golden Horizon Travel LLC (Delaware, USA), collects, uses, stores, and protects personal information.
- Information We Collect
We may collect:
- Name, email address, phone number
- Booking details (dates, location, supplier, pricing)
- Payment-related data (processed via PCI-DSS compliant providers such as Stripe; we do not store full card numbers or CVV)
- Communication records including call recordings, emails, electronic acknowledgments, and digitally signed documents
- Technical data such as IP address, browser/device information, timestamps, and system logs
2. How We Use Information
Your information is used to:
- Process online and telephone-based bookings
- Share booking details and confirmations
- Obtain and store electronic consent and authorization
- Process authorized card-not-present transactions
- Prevent fraud and unauthorized activity
- Comply with U.S. laws, card network rules, and payment processor requirements
- Respond to disputes, chargebacks, or legal requests
3. Sharing of Information
Information may be shared with:
- Car rental suppliers
- Third-party booking or technology platforms (APIs)
- Payment processors (e.g., Stripe)
- Secure cloud service providers (for hosting and logging)
- Legal or regulatory authorities when required
We do not sell personal data.
4. Call Recording & Consent Records
Calls may be recorded for:
- Quality assurance
- Fraud prevention
- Payment authorization evidence
- Dispute resolution
Electronic acknowledgments, emails stating “I agree” or “I acknowledge,” and digital signatures are stored as legally valid transaction records.
5. Your Rights (U.S. & California)
You may request access, correction, or deletion of personal data, subject to legal retention requirements, by contacting support@hotcarsdeal.com.
6. Data Security
We use reasonable technical and organizational safeguards. No system can be guaranteed 100% secure.
7. Changes
Updates to this policy take effect when posted.